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Steps to Know Your Customer (KYC) Compliance and Reducing Fraud

By AiPrise
30, Aug 2024
7 min read

What is KYC?

Imagine onboarding new customers with confidence, knowing everything is safe and secure. That is what the KYC or Know Your Customer can do.  KYC helps in preventing financial crimes like money laundering and fraud. When you are clear with your customers' data, you can ensure that your organization follows regulations and protects itself from threats. 

What are essentials in KYC? It includes collecting and verifying Know Your Customer data such as identification documents, proof of address, and financial records. Having an option like this assists businesses in building trust with customers and mitigating fraudulent activities.

To create an effective KYC program, follow the required elements mentioned below. Let's explore them in detail.

Customer Identification Program (CIP)

A Customer Identification Program (CIP) is helpful for businesses in many ways. Let's learn more about it in detail.

1. Legal and Financial Risks

A Customer Identification Program (CIP) is an unavoidable component for any business that deals with customers. The method mitigates legal and financial risks associated with money laundering, fraud, and other illicit activities. The CIP verification avoids problems and protects your business from significant losses.

2. Minimum Requirements

To avoid problems, businesses must collect and verify minimum information from their customers as part of the CIP process, including:

  • Name: Full legal name
  • Date of Birth: To confirm age and identity
  • Address: Current residential address
  • Identification Number: Such as a national ID card number or passport number

3. Identity Verification

There are two primary methods for verifying customer identity:

  • Documentary Methods: It involves examining physical or electronic documents, such as passports, driver's licenses, or utility bills.
  • Non-Documentary Methods: This means other verification, such as biometric data (fingerprints, facial recognition) and knowledge-based questions. Third-party verification services, like those from AiPrise, can offer faster and more reliable non-documentary methods for identity verification.  

4. Factors for Policy Determination

Implementing a CIP depends on the business, which means tailoring the method to the company's specific needs and circumstances. See the factors that influence the development of a CIP policy.

  • Types of Accounts: The type of account (loan, savings, checking, etc.) the company offers will determine how much investigation is necessary.
  • Methods of Business: Whether the business operates primarily in-person, online, or through other channels also impacts the verification procedures.
  • Information Available: The choice of verification techniques depends on the kind and quality of information one may gather from clients.

Take advantage of our previous post for more details: What is a Customer Identification Program (CIP)? 

Now, let's move on to Customer Due Diligence (CDD) and its role in anti-money laundering efforts.

Customer Due Diligence (CDD)

CDD is a procedure and set of measures that are followed by businesses to gather information about their clients and assess their risk profile. This measure ensures compliance with anti-money laundering (AML) and counter-terrorism financing (CTF).

Three Levels of Due Diligence

The level of this method is based on the risk associated with the customer. There are three primary levels:

  • Simplified Due Diligence (SDD): This applies to low-risk customers, especially individuals with a low-risk profile and standard transactions.
  • Basic Due Diligence (CDD): Best suitable for medium-risk customers, often involving individuals or businesses with a higher risk profile or non-standard transactions.
  • Enhanced Due Diligence (EDD): This level is for high-risk customers, including those in politically exposed positions (PEPs), those in high-risk jurisdictions, or those engaging in high-risk transactions.

Factors for EDD

Several factors can trigger the need for EDD, including:

  • Location: A customer residing in high-risk jurisdictions may require more scrutiny.
  • Occupation: Individuals in politically exposed positions or someone involved in high-risk industries may need EDD.
  • Transaction Type: Non-standard transactions like large cash or cross-border transfers may need due diligence.

Record Keeping for Audits

Businesses must maintain accurate and up-to-date records of their CDD procedures, such as:

  • Customer Identification Information: Name, address, date of birth, identification documents
  • Risk Assessment: Documentation of the risk assessment process
  • Due Diligence Measures: Records of the steps taken to verify customer information
  • Transaction Monitoring: Documentation of suspicious activity reports (SARs) and other relevant information

Ongoing monitoring is also crucial in preventing fraud—let's see what that entails in the next section.

Ongoing Monitoring

Ongoing monitoring is part of the comprehensive Customer Due Diligence (CDD) program, where you might investigate financial transactions and accounts to identify and report suspicious activities.

For this reason, companies must implement effective systems to monitor their customers' financial transactions and accounts. You can do several things, such as tracking account balances, transaction volumes, and the nature of transactions. 

Solutions like AiPrise automate and streamline the monitoring process, making it easier to flag suspicious activities. Let's see some factors that should be considered when monitoring customer accounts.

  • Spikes: Sudden increases or decreases in account balances or transaction volumes.
  • Cross-Border Activities: Transactions involving foreign jurisdictions may warrant additional scrutiny.
  • Sanction Lists: Businesses must check customers against sanction lists to know they are not dealing with individuals or businesses subject to sanctions by any international agencies.

What is a Suspicious Activity Report (SAR)?

Finding suspicious activity is the first process, but what do you do after that? That's where the relevance of SAR comes in. Once a business finds any suspicious activity, it must file a Suspicious Activity Report (SAR) with the appropriate regulatory authority. It is a confidential report that details the suspicious activities and the customer involved.

To stay out of trouble, businesses should conduct periodic reviews of customer accounts and ensure that the information on file is accurate and up-to-date. This includes:

  • Account Updates: Verifying customer information, such as address and contact details, is current.
  • Matching Transactions with Purpose: Ensuring that the nature of transactions aligns with the stated purpose of the account.

In this digital age, electronic KYC (eKYC) has revolutionized how we verify identities—let's see how.

Electronic KYC Verification (eKYC)

Electronic KYC, or eKYC, is a digital process for verifying customers' identities using digital support.

Advantages of eKYC

  • Speed: eKYC is not a manual process and requires little time to verify customer identities, streamlining the onboarding process.
  • Accuracy: Electronic verification methods may be more accurate than manual checks, reducing the risk of errors and fraud.
  • Cost: eKYC is less costly than traditional KYC methods, especially for businesses with many customers.
  • Adaptability: eKYC solutions provided by AiPrise are designed to integrate easily into existing systems and be adaptable to meet evolving requirements.

One of the main challenges businesses may face with eKYC is integrating with existing systems. This may be complex and time-consuming and require investment in technology and resources, but with expert guidance and strategy, you may mitigate this issue to the maximum.  

eKYC is essential for offering a seamless and efficient digital onboarding experience. By automating identity verification, businesses can reduce friction and improve customer satisfaction.

Switching gears now, let's discuss the importance of complying with legal requirements to avoid heavy penalties.

Compliance and Legal Consequences

The use of Know Your Customer data is vital to preventing financial crimes. You can identify and mitigate potential threats by verifying IDs and assessing risk profiles. Understanding customers and investors is essential for safeguarding their interests.

Failure to follow KYC regulations may lead to severe legal consequences. Anti-money laundering law violations can result in fines, penalties, and even criminal charges for businesses.

The Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) Acts, such as the USA PATRIOT Act, stress the importance of KYC compliance. These laws influence customer identification and risk management.

Comparing KYC and AML

KYC (Know Your Customer) and AML (Anti-Money Laundering) are related concepts that are essential for preventing financial crimes. KYC focuses on verifying customer identities, whereas AML involves a broader range of measures to combat money laundering and terrorist financing.

More About AML

  • AML acts, regulations, and procedures specifically prevent, detect, and investigate unwanted money transactions. Money laundering involves disguising the source of illegally obtained funds to make them appear legitimate. 
  • AML includes customer due diligence (KYC), transaction monitoring, suspicious activity reporting (SAR), and record-keeping requirements.
  • KYC is one of the factors of the AML framework. It verifies customer identities to reduce the risk of being used to facilitate money laundering. KYC is good for identifying high-risk customers, helping businesses take appropriate actions and recording transactions.
  • Even though AML and KYC are similar across jurisdictions, there can be variations in the specific laws and regulations. Economic development, legal systems, and cultural differences may influence the implementation of AML measures. 
  • If your business operates in multiple jurisdictions, know each country's specific requirements and best practices.

Conclusion

If you want to stay out of trouble and avoid sanctions from different international laws, using KYC (Know Your Customer) and taking other preventive measures to protect your business is vital. As part of Know Your Customer data, organizations can verify customer identities, assess their risk profiles, and build trust with customers and regulators.

Are you in need of a partner to help you stay out of trouble with KYC? Choose AiPrise advanced verification solutions that assist businesses in streamlining their identity verification processes, mitigating risks, and adhering to regulatory requirements. Visit the AiPrise website now for a demo and learn how to manage KYC data effectively.

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